Storefront Incident - degraded performance affecting storefront operations

On October 1st 2026, some users in the EU region may have experienced a performance degradation impacting platform operations. The issue has now been resolved, and the service is operating normally for all affected customers.

Mitigations have been deployed and we are seeing positive signs of recovery across affected platform operations.

We are continuing to monitor system health to ensure full stability and will share our next update within the next hour.

Our teams are diligently working on mitigations. We’re currently seeing signs of improvements. We’ll continue to share additional updates here as more information becomes available

Our teams are actively working to identify the cause and resolve the issue. We will provide further updates within one hour

We are investigating an issue that affects a subset of Storefront sites in the EU region. Affected users may experience performance degradation and delayed responses or errors in certain operations.

Our teams are actively investigating the issue. We will provide the next update in the next one hour